International DISC Institute's Privacy and Use Policy

  1. Introduction

Welcome to the International DISC Institute, an organization committed to promoting and developing practices and knowledge related to the DISC model. This Privacy and Use Policy is designed to inform you about how we collect, use, and protect your personal information in connection with our services and activities.

Respecting your privacy is of utmost importance to us. In this document, we detail the data management practices we follow, including the collection, use, sharing, and protection of your information. This policy applies to all data collected through our website, events, and all other interactions you may have with the International DISC Institute.

By accessing our website and using our services, you agree to the terms of this policy. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us via our email: info@interdisc.org.

Please take a moment to read this policy carefully to understand our practices regarding your personal information and how we treat it. Your privacy is essential to us, and we are committed to protecting it.

  1. Data Collected

At the International DISC Institute, we collect information that allows us to communicate with you and enhance your experience with our activities and services. The types of personal data we may collect include, but are not limited to, the following:

  • Contact Information: This includes details such as your name, email address, phone number, and any other information you provide when subscribing to our newsletters, registering for events, participating in surveys, completing contact forms, or any other interaction where you provide personal information.

  • Website Usage Data: We collect non-personal information when you visit our website. This may include details such as your IP address, type of browser, pages visited, time spent on specific pages, and other statistical data. These data help us understand how visitors use our website and improve their online experience.

  • Voluntarily Provided Information: Any additional information you choose to provide voluntarily in the context of your interaction with the Institute, such as responses to surveys, comments on blog posts, or participation in discussion forums.

It is important to note that we do not collect sensitive information (such as data related to your racial or ethnic origin, political opinions, religious or philosophical beliefs, health, sex life, or sexual orientation) unless you voluntarily provide it to us with your explicit consent.

Our data collection is limited to what is necessary to fulfill the established purposes, and we strive to keep your information accurate and up to date. If you have any questions about the data we collect, please do not hesitate to contact us at info@interdisc.org.

  1. Use of Data

At the International DISC Institute, we use the personal data we collect to improve the quality of our services and maintain effective communication with you. Below, we detail how we use this information:

  • Institutional Communications: We use your contact information to send you updates, newsletters, event invitations, and other information related to our activities and services. These communications aim to keep you informed about the latest news, resources, and opportunities available through the Institute.

  • Service Personalization: The information we collect helps us to personalize our services according to your interests and needs. For example, we can use your responses to surveys to improve the relevance and quality of our programs and events.

  • Support and Responses to Inquiries: We use your information to respond to your questions, comments, or support requests. This allows us to provide effective customer service and resolve any concerns you may have regarding our services.

  • Website Improvement and Analysis: The non-personal data collected through our website, such as your browsing activity and preferences, are used to analyze and enhance the user experience on our website. This includes adjusting the content and functionality of the site to make it more useful and accessible to our visitors.

  • Compliance with Legal and Regulatory Obligations: In some circumstances, we may use your information to comply with our legal and regulatory obligations.

At the International DISC Institute, we are committed to using your personal data responsibly and only for the purposes for which it was collected. If at any time you wish to opt out of receiving communications from us, you can easily do so by following the unsubscribe instructions included in each of our emails or by contacting us directly at info@interdisc.org. We respect your right to control your personal information and strive to ensure that your preferences are met.

  1. Sharing and Selling of Data

The International DISC Institute values and respects the privacy and security of your personal information. Below is our policy regarding the sharing and selling of data:

  • No Sale of Personal Data: We are firmly committed to not selling your personal data to third parties under any circumstances. Your personal information is kept confidential and is only used as described in this privacy policy.

  • Limited Data Sharing: Data sharing is limited to specific, controlled situations where it is necessary for the operation of our services or to comply with legal obligations. For example:

    • Service Providers: We may share your information with trusted service providers who perform business functions or provide services on our behalf, such as website hosting, data analysis, and payment processing. These providers are subject to confidentiality agreements and only have access to the information necessary to perform their functions.
    • Legal Requirements and Law Enforcement: In exceptional cases, we may disclose personal information if we believe in good faith that it is necessary to comply with a law, regulation, legal process, or applicable government request.

  • Google Analytics: We use Google Analytics to analyze the use of our website. Google Analytics collects information such as the frequency of visits to the site, the pages visited, and the websites visited before coming to ours. We use the information obtained from Google Analytics solely to improve our website and our services. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other personal identification information. We do not combine the information collected through the use of Google Analytics with personal data. Although Google Analytics installs a permanent cookie in your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone other than Google. Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use and Google’s Privacy Policy.

At the International DISC Institute, we take the protection of your personal information seriously and only share data in accordance with our strict privacy policies and applicable laws.

  1. Google Analytics

The International DISC Institute uses Google Analytics, a web analysis tool provided by Google, to better understand how visitors interact with our website. Here’s how and why we use this tool:

  • Functionality of Google Analytics: Google Analytics allows us to collect and analyze information about how visitors use our site. This includes data such as the number of visitors, the most visited pages, the time they spend on the site, and how they arrived at it. This tool uses cookies to anonymously collect information and generate website trend reports without identifying individual visitors.

  • Use of Data by Google Analytics: The data collected by Google Analytics is used to better understand the behavior and preferences of our visitors. This allows us to improve the structure, content, and functionality of our website, ensuring that it is more useful and accessible for users. The information collected also helps us evaluate the effectiveness of our marketing campaigns and promotions.

  • Protection of Your Privacy: Although Google Analytics collects your IP address, we do not associate it with any other data that can personally identify you. We have implemented additional privacy measures, such as IP masking, to ensure that your IP address is processed anonymously. In addition, we do not allow Google to use or share our analysis data with other Google services.

  • Control of Data Collection: You have control over the collection of data by Google Analytics. If you prefer not to be tracked by Google Analytics, you can download and install the Google Analytics browser opt-out add-on, available for Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, and Opera. This add-on prevents the analytics tool from collecting data about your visits to websites.

In summary, the use of Google Analytics by the International DISC Institute is carried out with the goal of continuously improving our website and the services we offer, while at the same time protecting your privacy and respecting your preferences regarding the use of your data.

  1. Data Security

At the International DISC Institute, we recognize the importance of protecting the security of your personal data. We are committed to taking appropriate measures to ensure the protection and security of the information we collect. Below, we describe the practices and procedures we implement to safeguard your information:

  • Technical Security Measures: We use various technologies and security procedures to protect your personal data from unauthorized access, misuse, disclosure, alteration, or destruction. This includes the use of firewalls, encryption systems, and secure protocols for data transfer. Our website and servers are configured to comply with industry-established security standards.

  • Restricted Access to Data: We limit access to your personal data to personnel and third-party providers who need this information to provide services on our behalf. These parties are subject to strict contractual confidentiality obligations and can be sanctioned or dismissed in case of breach of these obligations.

  • Training and Awareness of Personnel: We conduct regular training for our staff on the importance of confidentiality and data privacy. This ensures that all members of our team are aware of best practices in data protection and understand their role in maintaining the security of your information.

  • Security Incident Management: In case of a security breach affecting your personal data, we have established incident response procedures to act quickly and effectively. We are committed to notifying you and the competent authorities, as appropriate, of any security breach in the shortest possible time in accordance with applicable laws and regulations.

  • Review and Update of Our Security Practices: We regularly review and update our security practices and policies to ensure that they meet current standards and are effective against new threats and challenges in the field of information security.

Your privacy and the security of your data are of utmost importance to us. If you have any questions or concerns about how we protect your personal data, please do not hesitate to contact us at info@interdisc.org.

  1. User Rights

At the International DISC Institute, we respect and protect the privacy rights of our users. Below, we detail the rights you have regarding your personal data and how you can exercise them:

  • Right of Access: You have the right to request access to the personal information we have about you. This includes the right to be informed about what personal data we possess, how we use it, to whom we disclose it, and for how long we keep it.

  • Right of Rectification: If you find that the personal information we have about you is inaccurate or incomplete, you have the right to ask us to correct or complete it.

  • Right of Erasure (“Right to be Forgotten”): You can ask us to delete your personal data from our records if you consider that there is no legitimate reason for us to continue processing it. This right is subject to certain exceptions, such as when data retention is necessary to comply with a legal obligation.

  • Right to Restrict Processing: In certain circumstances, you have the right to request that we limit the processing of your personal data. This may apply, for example, when you question the accuracy of your personal data or when we have processed your data unlawfully.

  • Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and you also have the right to transmit those data to another data controller without hindrance on our part.

  • Right to Object: You can object to the processing of your personal data in certain circumstances, such as processing for direct marketing purposes.

  • Right to Withdraw Consent: If we have obtained your consent to process your personal data for certain purposes, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us via our email at info@interdisc.org. We will respond to your request in accordance with applicable laws and within established deadlines. Please note that we may need to verify your identity before we can process your request.

At the International DISC Institute, we are committed to ensuring that your privacy rights are respected and protected. If you have any questions or concerns about how to exercise your rights, please do not hesitate to contact us.

  1. Changes to the Privacy Policy

The International DISC Institute reserves the right to modify or update this Privacy and Use Policy at any time. Changes to our policy will reflect the evolution of our data practices, the technologies used, and legal and regulatory requirements. Below is how we manage changes to our policy:

  • Notification of Changes: Any significant change to our Privacy and Use Policy will be communicated clearly and in a timely manner. This may include notifications through our website, direct emails to our users, or any other means of communication we deem appropriate to ensure you are informed.

  • Publication of the Updated Policy: The most current version of our Privacy and Use Policy will always be available on our website. We encourage our users to periodically review this policy to stay informed of any changes that may affect the way we handle your personal information.

  • Effective Date: Each version of our Privacy and Use Policy will include an effective date to help users identify the most recent version.

  • Consent to Changes: Continued use of our services and website after the publication of changes to our policy will be considered as your acceptance of such changes. If you disagree with the changes made, you have the right to stop using our services and may request the deletion of your personal information.

  • Change Log: We will maintain a historical record of changes made to our policy so that users can review modifications over time.

At the International DISC Institute, we are committed to protecting your privacy and maintaining transparency in all our data handling practices. If you have any questions or concerns about changes to our Privacy and Use Policy, please do not hesitate to contact us at info@interdisc.org. Your trust and security are our highest priority.

  1. Contact

At the International DISC Institute, we value open and transparent communication with our users. If you have any questions, comments, or concerns about our Privacy and Use Policy, or how we handle your personal data, we invite you to contact us. Below is how you can do so:

  • Email: For general inquiries, requests for access to your data, or any other privacy-related issue, you can send us an email at info@interdisc.org. We strive to respond to all inquiries in a timely and efficient manner.

  • Contact Form on the Website: You can also use the contact form available on our website to send your questions or comments directly. This form is an easy and convenient way to communicate with us at any time.

  • Business Hours: Our team is available during regular business hours. During these hours, we strive to be accessible to answer your questions and provide assistance.

We are committed to maintaining effective communication and being responsive to the needs and concerns of our users. Whether you have questions about how we use your information, need help exercising your privacy rights, or simply wish to share your feedback, we are here to help.

Remember that respecting your privacy is a priority for us, and we are committed to handling your personal data transparently and responsibly. Your trust is important to the International DISC Institute, and we strive to maintain a high standard of customer care and satisfaction.

  1. Effective Date

The present Privacy and Use Policy of the International DISC Institute comes into effect as of November 1, 2023. This date indicates the moment from which the current policy is applicable to the collection, use, and treatment of personal data related to our activities and services.

It is important to note that this policy may be updated or modified in the future to reflect changes in our data handling practices, technological advancements, or in response to changes in applicable legislation. Any modification to our policy will be effectively communicated to our users, and the new version of the policy will have its own effective date.

We are committed to keeping our users informed about any significant changes in our privacy practices. We recommend you periodically review our Privacy and Use Policy to stay informed of any updates or changes that may affect the way we handle your personal information.

The trust and security of our users are of utmost importance to us. If you have specific questions about our Privacy and Use Policy or how we handle your personal information from the effective date of this policy, please do not hesitate to contact us through the means provided in the contact section of this policy.

INTERNATIONAL DISC INSTITUTE

We are a non-profit organization devoted to the research, validation, certification, and promotion of DISC Methodology

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